Site Speed & Filter Options
Quote from Kernesa S. on November 23, 2022, 10:46 amI have appreciated and enjoyed the music I have downloaded. Two items to make the interaction easier would be:
1- I find the site extremely slow. Clicking play is a delay of 10-30 seconds and both downloading, and even forwarding to the next page of search results is slow.
2- I look for music over 10 minutes. It would be nice to have a filter for over 10, because 'over 3' just doesn't filter out enough.
I have appreciated and enjoyed the music I have downloaded. Two items to make the interaction easier would be:
1- I find the site extremely slow. Clicking play is a delay of 10-30 seconds and both downloading, and even forwarding to the next page of search results is slow.
2- I look for music over 10 minutes. It would be nice to have a filter for over 10, because 'over 3' just doesn't filter out enough.
Quote from TunePocket Support on November 25, 2022, 4:07 amHi Kernesa,
Thank you for your feedback.
- Sorry to hear. A 30 sec page load would make the site absolutely unusable. Sorry about that! We've been running some tests but can't quite replicate the issue 🙁 Our network tests shown the average 2-3 sec load time. We'll certainly bring this up with our hosting provider to investigate further. Please open a support ticket if you experience the same slow loads again.
- We'll look into the possibility of creating a new filter. In the meantime, simply reverse the sorting order. This will put the longest files on top.
Hope this helps!
Hi Kernesa,
Thank you for your feedback.
- Sorry to hear. A 30 sec page load would make the site absolutely unusable. Sorry about that! We've been running some tests but can't quite replicate the issue 🙁 Our network tests shown the average 2-3 sec load time. We'll certainly bring this up with our hosting provider to investigate further. Please open a support ticket if you experience the same slow loads again.
- We'll look into the possibility of creating a new filter. In the meantime, simply reverse the sorting order. This will put the longest files on top.
Hope this helps!
