Find answers to common questions about licensing, subscriptions, downloads, copyright claims, apps, and TunePocket creator tools. You can also review our licensing agreement or contact support.
Music Licensing
What is TunePocket?
TunePocket makes it easy for creators and businesses to find and license royalty-free music and sound effects for videos, films, podcasts, games, apps, and more. We offer flexible licensing options, a growing music catalog, and helpful creator tools. Discover what makes TunePocket different.
Where can I use TunePocket music?
In a wide variety of personal and commercial projects! Use licensed music in monetized videos, advertisements, films, documentaries, podcasts, guided meditation recordings, games, presentations, and on-hold systems. For apps that offer standalone music listening or on-demand content creation, we have dedicated licensing options. Explore the licensing terms.
Can I use the music in commercial projects?
Absolutely. Commercial use is included with TunePocket music licenses, so you can create client projects, sponsored videos, advertisements, and other monetized content under the terms of your plan. Find the membership that fits your work.
What does royalty-free mean?
Royalty-free means you can use properly licensed tracks in permitted projects without paying TunePocket additional fees for every video view, playback, or sale. The music remains copyrighted, and a venue or broadcaster may need separate public-performance permission for PRO-affiliated tracks. Our catalog includes many non-PRO tracks and a convenient filter to find them.
What is the difference between Personal and Business memberships?
Both plans offer flexible licensing for creative work. Personal is a great fit for individual creators working independently, while Business is designed for companies, teams, and professional production workflows. We also offer specialized licenses for apps with standalone music listening or on-demand creation features. Compare membership options.
Can I use downloaded music after my subscription ends?
Yes! With TunePocket perpetual license the music properly licensed during your membership remain covered even after you cancel. New downloads require active access, and app Streaming or on-demand creation licenses have separate continuation rules.
Can I edit, mix, or loop the music?
Yes! Feel free to trim, loop, fade, adjust volume, or layer our music and sound effects to create the right soundtrack for your finished project. Just keep the edited music within an authorized project rather than distributing it as standalone audio.
Do I have to credit TunePocket?
No credit is required, so you can publish your projects without adding attribution. Of course, we always appreciate a mention! If you’d like to include one, see our optional crediting guide.
Can I resell, redistribute, or register the music?
You can sell and monetize finished projects featuring TunePocket music, including videos, games, podcasts, narrated meditations, and more. The license does not cover selling or sharing the tracks themselves (including edited or re-mixed versions) as standalone audio, or registering our music in Content ID, music libraries, or streaming services. Review the full terms.
Can I license a famous commercial song through TunePocket?
Our catalog offers a wide choice of original, ready-to-license music from independent producers. We don’t license famous third-party recordings, which require permission from their rights holders, but you may find a great alternative in our music library.
Can I use music in a telephone on-hold system?
Yes! TunePocket music can be used in telephone on-hold systems. If your phone system needs a particular file format, our simple formatting guide will help you prepare the audio.
Do I need a public-performance or PRO license?
Many tracks in our catalog are non-PRO, and you can use the PRO filter to find them easily. For PRO-affiliated music, a venue, broadcaster, or event organizer may need a public-performance license under local rules. We’re happy to help you find a suitable track based on your specific use case.
Can I use TunePocket recordings to train AI or generate new music?
No. TunePocket recordings are ready to use in all kinds of licensed creative projects, including videos, podcasts, and apps. Using the underlying recordings to train or fine-tune AI models or generate new music is outside the standard license. See the usage terms for details.
Can I distribute podcasts, audiobooks, or guided meditations with TunePocket music on Spotify or other streaming services?
Yes! You can use TunePocket music as background audio in finished podcasts, audiobooks, guided meditations, and other narrated recordings distributed through Spotify, Apple Podcasts, and similar platforms, including monetized or paid content. The music must be incorporated into your finished production and cannot be distributed as standalone tracks or music-only recordings.
Accounts & Billing
How do I cancel my subscription?
You can cancel whenever you wish from your account dashboard. This simply turns off future renewals; you’ll keep membership access until the end of the paid term, and your previously licensed finished projects remain covered. Need assistance? We’re happy to help.
Will my subscription renew automatically?
Recurring memberships renew automatically to keep your music access uninterrupted, unless you cancel before the next renewal. If you prefer a one-time purchase, our Pay As You Go plan has no automatic renewal. You can check your current plan and renewal details in your account dashboard.
Can I request a refund?
Yes, we offer refund options for eligible purchases. New subscriptions may qualify within 30 days, including a full refund if no music has been downloaded or a partial refund after up to five downloads. Renewal and Pay As You Go purchases have different conditions; please see our refund policy or contact us if you’d like help.
What if I need only a few tracks?
Our Pay As You Go plan is ideal for smaller projects: get five track downloads for a single $39 payment, with no recurring subscription. Your credits stay available until used, and licensed tracks can be reused in multiple permitted projects.
Do Pay As You Go downloads reset every month?
Your Pay As You Go credits stay available until you use them, rather than resetting every month. You can buy another pack whenever you need more tracks, and re-downloading music you’ve already licensed won’t use an additional credit.
Can I upgrade or change my membership?
Yes! You can move to a plan that better matches your projects as your needs grow. We offer options for businesses, multi-user teams, and specialized app licensing. Contact us and we’ll help you choose the right upgrade.
Can I purchase a license in my company’s name?
Absolutely. You can purchase licensing for your business and enter your company information during checkout for the relevant billing and licensing records. If you need assistance with company details or an invoice, our support team can help.
Downloads & Certificates
How many audio files can I download?
Personal and Business subscriptions include access to our entire music catalog. Please note that there is a technical limit on daily downloads to prevent abuse and automated downloads. Re-downloading a track you’ve already selected, including another available format, does not count toward that daily limit. Pay As You Go plans include the number of downloads in your chosen pack.
Where do I find my downloaded music?
Your previously downloaded music is easy to find in My Account → Download History. While your membership includes download access, you can also select and download new tracks directly from the catalog.
Where can I get my licensing certificate?
Every licensed download comes with an electronic license certificate for your records. You can find it under My Account → Download History → Licensing Certificates, and on eligible search result or track pages using the certificate option.
How can I prove that I licensed a track?
Each licensed track includes a personalized certificate identifying you or your company as the license holder, along with verification information. Keep it handy as proof of your rights, especially if a platform asks about the music in your project.
Can I publish or monetize a video using a watermarked preview?
You can listen to watermarked previews while choosing the right track. When you’re ready to publish or monetize your project, simply use the watermark-free version included with your licensed download. Previews themselves are for evaluation only.
Which audio formats are available?
TunePocket music is commonly available in MP3 (320 Kbps) and WAV formats. These files work with all popular video and audio editors. Check each track page for its available formats.
Copyright Claims & Social Media
Can I use the music on YouTube, Facebook, Instagram, or TikTok?
Yes! TunePocket music can accompany your content on YouTube, Facebook, Instagram, TikTok, and other social platforms, including monetized videos and paid advertisements. Your license covers permitted uses of the music, however, individual platforms may still apply their own content policies.
Can I monetize a YouTube channel using TunePocket music?
Yes. TunePocket licenses support monetized YouTube videos, including channels with sponsorships or advertising. The music is licensed for commercial use without per-view payments to TunePocket. YouTube independently determines whether a channel qualifies for monetization under its own content policies.
Can I use licensed music on multiple YouTube channels?
Yes. You can use licensed tracks across multiple YouTube channels and social accounts that you directly manage, within your license terms. This gives you flexibility to produce content for different channels without licensing the same track again for each one.
Why did I receive a YouTube Content ID claim?
Some TunePocket tracks are registered with YouTube Content ID to help protect creators’ music from unauthorized use. A Content ID claim is different from a copyright strike and does not penalize your channel. If you’ve licensed the track, you can use your certificate and our step-by-step claim resolution guide; our support team can also help.
Can I avoid Content ID claims or whitelist my channel?
For a simpler publishing workflow, use the “No Content ID” filter in our music catalog. Eligible YouTube channels may also request whitelisting, contact support to request your channel whitelisted.
Why was my Facebook or Instagram video muted?
Sometimes Facebook or Instagram automatically mutes a video under Meta’s music policies, especially when music is the main content. This can happen even if you hold a valid TunePocket license. Our Facebook troubleshooting guide explains what you can try, and you can reach out if you need help.
Apps & Streaming
When do I need a Streaming license?
A Streaming license is required when you integrate TunePocket music or sound effects into your own app (mobile or web), allowing users to independently play, select, or loop the sounds, such as in sleep, meditation, or relaxation apps.
You do not need a Streaming license for live streaming on YouTube, Twitch, or similar platforms. For example, gaming streamers using TunePocket music as background audio are covered by our regular Personal or Business license.
Please note that our Streaming license does not permit distributing standalone TunePocket music through Spotify, Apple Music, or other music streaming and distribution services.
Can I use TunePocket music in a mobile app?
Yes! We offer licenses for different kinds of apps. Music incorporated into a finished game, narrated lesson, or guided recording may be covered by a regular Business license, while apps that let users independently select and play music or sounds use our Business Streaming option. We can help you choose.
Does a guided meditation app need a Streaming license?
Not necessarily. If you’re publishing fixed, finished guided meditations with your voice incorporated into the recording, regular Business licensing may be sufficient. For independent music or sound playback within the app, Business Streaming is the right option. Tell us about your format and we’ll help confirm the best fit.
What does the Business Streaming license cover?
Business Streaming is designed for listening-focused apps, including sleep, wellness, and meditation services. Your users can select, stream, play, and loop licensed music and sound effects, while you retain control of the source files so they cannot be extracted or redistributed.
Can I cache or bundle tracks for offline playback?
Yes. Our Business Streaming license supports protected offline playback, including secure caching or local storage that prevents access to the original audio files. You can also trim, loop, crossfade, and convert audio formats to suit your app’s playback experience.
What happens if the app Streaming subscription ends?
The Business Streaming subscription allows you to stream TunePocket music and sound effects through your own app while your subscription is active.
For long-term projects, we also offer a separate Lifetime Streaming license, which grants perpetual rights to stream previously licensed music and sounds through your app without ongoing renewal fees.
You can purchase the Lifetime Streaming license right from the start, making it more cost-effective than renewing the Streaming plan year after year.
What if my app lets users create videos or other media with your music?
We also offer licensing for apps that let users create videos or other finished media using TunePocket music. This use is covered by the separate Extended Business option rather than the listening-focused Streaming plan. Share your app workflow and we’ll help identify the right license.
Tools & Troubleshooting
Are TunePocket creator tools included with my membership?
Your active paid membership includes access to eligible TunePocket creator tools, making it easier to plan and publish content alongside your music projects. Pay As You Go members receive tool access for one year from activation, and many tools also have free usage options. Explore our tools.
Can I use TunePocket tools without a music subscription?
Yes! Many TunePocket tools are free to try with daily usage limits. If you need more capacity or advanced features, paid access may be available depending on the tool. Visit the tool page to see the available options.
Why does a tool say I reached the daily limit even on my first attempt?
This can happen when usage limits are shared across a network or IP address, such as a VPN, proxy, or public Wi-Fi connection. Try again without the VPN or from another network. If you still see the message, send us the tool URL and your public IP address and we’ll help investigate.
Why does the free YouTube channel video extractor show only 1,000 videos?
Our free YouTube channel video list extractor can retrieve up to 1,000 public videos from a channel. For larger channels, our advanced exporter supports lists of up to 10,000 public videos, with downloadable results.
What should I do if a TunePocket tool is not working?
Most tool issues can be resolved quickly by reloading the page, double-checking the input, or temporarily disabling interfering browser extensions or VPNs. If the problem continues, we’ll be happy to troubleshoot, just include the tool URL, any error message, and a brief explanation of what happened.
Why am I locked out of my account?
We use automated security checks to help keep customer accounts safe. Occasionally, these checks may temporarily affect sign-ins from certain VPNs or proxy networks. Try signing in without the VPN; if access is still blocked, contact us with your public IP address and we’ll help restore access.
Still need help?
Contact support for account or licensing questions, or visit our Community Forum for general discussions.
Explore previous customer questions in the comments below. For the latest guidance, please refer to our current licensing agreement.
Hi guys
Can I use your music as an audiobook soundtrack and get my material (audiobook + your music) uploaded to Spotify and monetize freely?
Yes, TunePocket license covers audio books (that is, spoken word with background music) and you can distribute your books commercially. Hope this answers your question.
Hey guys.
Quick question. I’m an indie dev and want to use your music as background tracks in a game. The game will be sold on Steam as soon as it is finished. Do I need the Business Subscription or is the Personal Subscription enough? If the Personal Subscription is sufficient, does it have a limit on the number of sales?
Hi Jay,
If you’re a solo developer (as opposed to being a member of a team or representing an organization), the Personal plan will suffice. The license does not impose the limit of the number of sales. Hope this answers your question.
Dear Tunepocket / Support Team,
I hope this message finds you well.
I have been listening to your music and am genuinely impressed and very pleased with the quality and style of your tracks. They are perfect for the type of content I aim to create.
I am planning to launch a YouTube channel focused on music-only sound healing and meditation content. My videos will feature your royalty-free music played continuously, often for extended durations (e.g., 1-hour, or even up to 6-8 hours per video).
However, I have one important clarification regarding the audio content itself. I’ve noticed that in the music I’ve sampled, there is a female voice periodically interjecting, seemingly as a promotional tag for your website/service. My channel’s concept relies on purely uninterrupted music without any voice-overs or guided narration from my end.
Therefore, my crucial question is: If I proceed with purchasing a license, will the licensed music files still contain this promotional female voice tag, or will the purchased versions be completely free of such interruptions?
To be clear, aside from this specific concern, I will not be altering the original music tracks in any other way (no edits, no additions, just seamless looping). The content will be your music, as provided in the licensed version, intended for monetization through YouTube’s ad program. I will not be selling your music directly.
Could you please confirm if this specific use case (long-form, music-only videos, without the promotional voice tag) is covered by your license?
Additionally, based on this intended use, could you please advise which of your license packages would be most suitable for my needs?
Thank you for your time and comprehensive clarification.
Sincerely, Thank you
Hi Alice,
Thank you for reaching out! To answer your questions:
The voice (audio watermark) is included only with free online previews. The actual downloads do not contain any ads or watermarks.
The license cover using our music in any kind of YouTube video, with or without narration. There is no restriction on the length of the video.
Hope this answers your questions. Don’t hesitate to contact us by email if you need any help getting started.
I’m looking for music that can be used in live and video workout classes. Does tunepocket allow for both?
Yes, our license covers both live and recorded (video) workout classes. However, there may be nuances depending on the venue or platform where the live class is offered, such as additional public performance rights or platform-specific requirements. Feel free to contact support directly, we’ll be happy to provide the detailed explanation based on your specific case. Thanks!
Hi,
What if another YouTube content creator has already used the song that I have picked for my video.
Who’s going to get a copyright claim?
Also, is it possible to be the only one to use a particular song without anybody else using it?
Our licenses are not exclusive, so, yes, it’s possible that many content creators are using the same song. However, this makes no difference with regard to the copyright claims. It depends on whether the song is registered with Content ID. We specify this for each song and there’s a search filter that hides all registered song. You still CAN use Content ID songs on YouTube. All you need to do is to dispute the claim and submit the license certificate we provide. There is no penalty for your channel and most claims are resolved within 24-48h. Here’s a quick overview of how copyright works on YouTube: https://www.tunepocket.com/youtube-copyright/
If you’re looking for exclusive licenses (the songs that can only be used by you) please contact the support to discuss. Naturally, exclusive licenses are considerably more expensive.
Can I use your music in shows for OTT?
Yes, the license includes both the sync and the master licenses for using music in streaming shows and films.
If I use music with content id for YouTube, do I need to show my license?
If you get a claim you can dispute it directly on YouTube using the license certificate provided with each download. These claims do not penalize your channel and typically resolved the same day. Alternatively you can request your channel whitelisted to prevent repeated copyright claims.
Can I use this music for YouTube streaming?
Is the video of a professional producer available for uploading YouTube videos?
Yes, you can use the music for YouTube streaming. However, we recommend getting your channel allowlisted / whitelisted first.
Hi there.
How do I know how long each track is before purchase? I want to create guided meditations of different lengths, some may be short, and some longer – up to 45 minutes. How do I know how long each track is, or does it matter because it can play on a loop?
You can see the length of each track in the music player. You can also filter and sort by length. We have a growing collection 1 hour long meditation tracks and sounds. Alternatively, you can loop or fade in / out shorter tracks directly in your audio or video editor: https://www.tunepocket.com/how-to-make-long-meditation-music/
so i cant use it as a standalone audio? I have a channel for baby lullabelys wth an animated background. Is it suitable?
Thank you for your question! Yes, you can use the music in any sort of video, with or without the narration.
We are looking at the pay as you go to get some classical music tracks. We will have a sound projector that can play .mp3 tracks.
Can the songs purchased from tunepocket be legally played on our sound projector on a continuous loop outside of our building where anyone walking past could hear it?
Hi Trevor,
Assuming your concern relates to the public broadcast aspect.
In most countries, the rights to public performances of most classical works (Bach, Mozart, Chopin, Brahms, Beethoven, and so on) are considered in public domain, meaning that they are no longer subject to copyright protection and can be freely performed publicly without the need for permission or payment of royalties.
Hai,
Can I use this music for TV broadcasts and digital platforms ??
Hi Aqil,
Yes, the license covers TV broadcast. Please note that some composers are PRO members and the TV network will have to submit the cue sheets to the PRO in their country. Typically, this is the responsibility of the broadcaster, not the producer. Alternatively, you can use the music created by non affiliated composers. We have thousands of non-PRO tracks to choose from.
Hello,
I have a youtube channel focused on relaxing music, music for meditation, without narration or voice over. Can I use your music for my channel for this purpose. Of course, I will use the music as it is, but for the video background, I will do the editing on my side.
Thanks in advance for your answer.
Hi Eddy,
You can use our music and sounds in any soft of YouTube video, including meditation and relaxation videos.
Hope this helps!
I have listened to some of the music through the Browse Music section and notice there is a voice that pops up every so often – is this a type of watermark? ie if I purchase a membership will this not be on any music I download?
Hi Hannah,
The audio watermark is only embedded into the free online previews. The actual downloads available to the members do not have any voices or watermarks.
Hope this answers your question!
Hello, can I use as a background soundtrack on my TikTok videos? Many thanks.
Hi Helen,
Thank you for reaching out. Yes, our license covers all social media, including TikTok.
Hope this answers your question.
Hi,
Once I have a subscription, is the watermark removed from the soundtracks? Thanks.
Hi Joe,
Yes, when you have the active membership you can download the music and sounds without the watermark.
Hope this answers your question!
Thank you so much.
Hi I am new to Tunepocket, but is there a way I can download the songs (with the embedded watermark) to my client who is located remotely to select the tune of her liking, before I download the song (as I am on the Pay as you Go package).
TQ.
Hi Alvin,
Yes, you certainly can. We can suggest a couple of solutions:
1) You can simply send your client a link to the song, so they can listen online.
2) You can download watermarked preview: log out f our your TunePocket account and click on the download button. There will be a link to download the preview in the pop-up window.
Hope this helps!
What is the audio quality level of what I’m hearing online while browsing?
Is what I hear, what I’ll get?
Hi Bob,
The online previews are 128 Kbps MP3. The actual downloads are in 320 Kbps MP3 and 16 Bit / 44.1 kHz WAV format for music; 24 Bit / 48 kHz for some sound effects. Hope this answers your question.
Can I use the music for on hold music with a VOIP system?
Hi Jeff,
Yes, the license convers on hold and commercial use. We can also help you format the audio files for use with VOIP systems.
Thanks!
Hi,
You haven’t mentioned anywhere that your royalty free music can be used as background music in meditation audios. As I am looking at creating and selling meditation audios, can you please confirm that your music is suitable?
Thank you!
Hi Frances,
You can use our music as background for guided meditations audios. That is, when you add spoken word (and / or other sounds) to the music and create new audio that will be used for specific purpose (like meditation). But you can’t just download our songs and re-sell them as meditation music (sorry, the license does not cover this). You can, however, create all kinds of meditation videos, including the videos that only have music and no narration.
Hope this answers your question!
Can i make a playlist to use in my exercise videos?
Hi Judy!
Yes, you certainly can use our music to make playlists and to use these playlists in your exercise videos. Hope this answers your question!