In today’s competitive business landscape, first impressions matter more than ever before.
Your business phone line is often the first point of contact with your potential clients, partners, or customers.
Having a professional voicemail greeting is not just a nicety – it’s a must!
In this post, we’ve compiled a comprehensive list of 50 professional voicemail greeting scripts suitable for most business phone line, including out of office and holiday break examples.
We will also answer some of the most common questions that people ask about their business voice mail greetings.
Keep reading!
Do I really need a custom voicemail greeting?
Most phone lines come with a generic “leave a message” greetings that can get the job done. Somewhat.
After all, all you need is to ask the caller to leave some contact information, so someone could call back.
Let’s see if this is a good idea to use a generic message.
While these default greetings may be convenient and functional, typically they lack the personalization and professionalism that can significantly impact how callers perceive you or your business.
Here are 3 top reasons why using a generic voicemail greeting is generally discouraged:
1. Limited Information
Default greetings typically provide minimal information, such as asking callers to leave a message.
This can be frustrating for callers who are seeking specific information or assistance.
Default greetings often lack critical information, such as business operating hours, alternative contact methods, or specific instructions for urgent matters.
Clear information about your availability and when they can expect a response is important.
Missed Branding Opportunity: A custom voicemail greeting is an opportunity to reinforce your brand identity, promote your business, and create a consistent image for your callers. A generic greeting misses this chance.
2. Professionalism
When you run a businesses, professionalism is crucial.
A custom voicemail greeting conveys professionalism and commitment to excellent customer service, while a default greeting can come across as sloppy and unprofessional.
3. Managing Caller Expectations
Custom greetings can manage caller expectations effectively by indicating when you’ll return their call or offering alternative contacts.
Default greetings don’t provide this option.
However, in some cases you still may need a generic, non-personalized voicemail greeting.
While personalized voicemail greetings are generally recommended for businesses to provide a more professional and informative experience for callers, there are a few specific business cases when using a generic, non-personalized voicemail greeting might be appropriate.
For example, if your main phone line is experiencing technical difficulties and you need to quickly setup a temporary like (and can’t record a new specific voicemail message on the spot), a generic voicemail message can be a good temporary solution.
50 voicemail greetings script examples
Here’s a collection of ready to use good voicemail greeting scripts for business.
Feel free to modify these scripts to fit your specific business needs (if you’re a realtor or represent a dental office, for example).
Include your specific business hours, alternative contact methods, and manage the caller’s expectation by telling when to expect a call back.
Above all, be (and sound) professional!
Related: On Hold Message Script Examples
2. “Thank you for calling [Your Company Name]. We appreciate your business. Please leave your name and contact information, and we’ll return your call shortly.”
3. “You’ve reached the professional team at [Your Company Name]. We’re unavailable at the moment, but your call is important to us. Please leave your message, and we’ll be in touch soon.”
4. “You’re connected with [Your Company Name]. We’re committed to delivering top-notch service. Our office is open from [Your Operating Hours]. Rest assured, your message will receive our full attention. If you require immediate assistance, please visit our website at [Your Website URL] and choose the live chat option.”
5. “Hello, this is [Your Name] from [Your Company Name]. I’m unable to take your call right now, but I’ll get back to you soon. Please leave your message. You can also find answers to frequently asked questions on our website at [Your Website URL].”
6. “Thank you for contacting [Your Company Name]. We’re committed to providing excellent service. Please leave your information, and we’ll be with you shortly.”
7. “You’ve reached [Your Company Name]. We’re here to help. Please leave your name, number, and a detailed message, and we’ll respond promptly. You can also browse our website at [Your Website URL] for answers to most common inquiries.”
8. “Hello, you’ve reached the team at [Your Company Name]. We apologize for missing your call. Please leave your details, and we’ll return your call as soon as possible.”
9. “Thank you for contacting [Your Company Name]. Our operating hours are [Your Operating Hours]. Your call is important, and we look forward to assisting you. If you have urgent inquiries, please email us at [Your Email Address] for a quicker response. ”
10. “You’re connected to [Your Company Name]. We’re currently assisting other clients. Please leave your name and contact information, and we’ll be with you shortly. For quick answers to commonly asked questions, visit our website at [Your Website URL].”
11. “Hello, this is [Your Name] at [Your Company Name]. I’m unable to answer right now, but your call is valuable to us. Please leave your message, and I’ll return your call.”
12. “Hello, you’ve reached [Your Company Name]. We’re delighted to hear from you. Our business hours are [Your Operating Hours]. We’ll be sure to return your call promptly during these hours. Thank you for choosing us!”
13. “Thank you for calling [Your Company Name]. Our team is currently assisting other clients. We operate from [Your Operating Hours], and your call is important to us. Leave your details, and we’ll respond within the next [X] hour(s).”
14. “Thank you for calling [Your Company Name]. Our team is currently assisting other clients. We operate from [Your Operating Hours], and your call is important to us. Leave your details, and we’ll respond as soon as possible. Alternatively, you can visit our website at [Your Website URL] for more information.”
15. “Thank you for contacting [Your Company Name]. We’re committed to your satisfaction. Please leave your information, and we’ll be in touch shortly.”
16. “Hello, this is [Your Name] from [Your Company Name]. While I can’t take your call right now, I’ll be available to assist you during our office hours, which are [Your Operating Hours]. Please leave your message, and I’ll call you back as soon as possible.”
17. “Hello, this is [Your Name] from [Your Company Name]. I’m currently unavailable, but I’ll get back to you soon. Please leave your message.”
18. “Thank you for choosing [Your Company Name]. We value your business. Please leave your message, and our team will respond promptly.”
19. “Hello, you’ve connected with [Your Company Name]. While we regret missing your call, our office hours are [Your Operating Hours]. Please provide your information, and we’ll return your call as soon as possible during our business hours.”
20. “Welcome to [Your Company Name]. Our business hours are [Your Operating Hours]. We appreciate your call; please leave your information, and our dedicated team will get back to you promptly during these hours.”
21. “Thank you for reaching out to [Your Company Name]. Your call is very important to us. Please leave your message, and we’ll be in touch shortly. You can also explore our website at [Your Website URL] where you can find answers to frequently asked questions.”
22. “You’re connected to [Your Company Name]. We’re currently assisting other clients. Please leave your name and contact information, and we’ll be with you shortly.”
23. “Hello, this is [Your Name] at [Your Company Name]. I’m unable to answer right now, but your call is valuable to us. Please leave your message, and I’ll return your call.”
24. “Welcome to [Your Company Name]. We appreciate your call. Please leave your information, and our dedicated team will get back to you promptly. For quick solutions to common queries, check out our website at [Your Website URL].”
25. “You’ve reached the dedicated team at [Your Company Name]. We’re here to help during [Your Operating Hours]. Leave your name, number, and a detailed message, and we’ll respond promptly during our operational hours. Alternatively, you can reach us by email at [Your Email Address].”
26. “Hello, you’ve reached the team at [Your Company Name]. We’re sorry we missed your call. Please leave your details, and we’ll make sure to return your call promptly. We’re open from [Your Operating Hours].”
27. “Hello, you’ve reached [Your Company Name]. We’re delighted to hear from you. Our business hours are [Your Operating Hours]. We’ll be sure to return your call promptly during these hours. If you prefer, you can also reach us via email at [Your Email Address]. Thank you for choosing us!”
28. “Hello, you’ve reached [Your Name] at [Your Company Name]. I’m currently out of the office. I will be unavailable until [Date of Return]. During my absence, please feel free to contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone] for any urgent inquiries. Otherwise, I’ll be sure to respond to your message promptly upon my return. Thank you for your understanding.”
29. “Thank you for calling [Your Company Name]. I’m currently out of the office on vacation and will not be available until [Date of Return]. If you require immediate assistance, please reach out to our customer support team at [Customer Support Email/Phone]. For all other matters, please leave a detailed message, and I’ll get back to you as soon as possible upon my return.”
30. “Hello, this is [Your Name] from [Your Company Name]. I’m away from the office on business travel and will not be available until [Date of Return]. If you need immediate assistance, please contact [Colleague’s Name] at [Colleague’s Email/Phone]. Otherwise, kindly leave your message, and I’ll respond promptly upon my return.”
31. “Thank you for calling [Your Company Name]. I’m currently out of the office at a conference and will be away until [Date of Return]. In my absence, please don’t hesitate to reach out to our support team at [Support Email/Phone] for any urgent issues. For all other inquiries, please leave your message, and I’ll get back to you as soon as I’m back.”
32. “Hello, you’ve reached the voicemail of [Your Name] at [Your Company Name]. I’m currently on maternity leave and will not be available until [Date of Return]. If you need immediate assistance, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. For non-urgent matters, please leave your message, and I’ll respond upon my return.”
33. “Thank you for calling [Your Company Name]. I’m currently out of the office attending a training seminar and will be unavailable until [Date of Return]. For urgent matters, please get in touch with [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. Otherwise, leave your message, and I’ll be in touch upon my return.”
34. “Hello, this is [Your Name] at [Your Company Name]. I’m on sabbatical leave and will not be available until [Date of Return]. During my absence, please reach out to [Colleague’s Name] at [Colleague’s Email/Phone] for assistance. If your matter can wait, please leave your message, and I’ll respond when I’m back.”
35. “Thank you for contacting [Your Company Name]. I’m currently out of the office on parental leave and will be away until [Date of Return]. If your inquiry is time-sensitive, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. For all other messages, kindly leave your message, and I’ll reply upon my return.”
36. “Hello, you’ve reached the voicemail of [Your Name] at [Your Company Name]. I’m on a medical leave of absence and will not be available until [Date of Return]. For immediate assistance, please reach out to [Colleague’s Name] at [Colleague’s Email/Phone]. Otherwise, leave your message, and I’ll be in touch upon my return.”
37. “Thank you for calling [Your Company Name]. I’m currently on a professional development leave and will not be available until [Date of Return]. If you need immediate help, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. For all other inquiries, please leave your message, and I’ll respond as soon as I’m back in the office.”
38. “Season’s Greetings from [Your Company Name]! Our team is currently enjoying a holiday break. We’ll be back and ready to assist you on [Date of Return]. In the meantime, for any urgent matters, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. We wish you a joyful holiday season and a prosperous New Year!”
39. “Thank you for calling [Your Company Name]. As we celebrate the holiday season, our office is closed from [Start Date] to [End Date]. We’ll be back in action on [Date of Return]. For immediate assistance, please reach out to our support team at [Support Email/Phone]. Wishing you a wonderful holiday and a happy New Year!”
40. “Hello, you’ve reached [Your Company Name]. Our offices are currently closed for the holiday season. We will be away from [Start Date] to [End Date] and will return on [Date of Return]. For urgent inquiries, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. Happy holidays!”
41. “Season’s Greetings! [Your Company Name] is currently closed for the holiday season, from [Start Date] to [End Date]. We’ll be back in the office on [Date of Return] to assist you. Wishing you a joyful holiday!”
42. “Thank you for calling [Your Company Name]. Our office is taking a holiday break from [Start Date] to [End Date]. We’ll be back to serve you on [Date of Return]. We wish you a peaceful and happy holiday season!”
43. “Hello, this is [Your Name] from [Your Company Name]. I hope you’re enjoying the holiday season as much as I am! Our office is closed for the holidays from [Start Date] to [End Date]. I’ll be back and ready to assist you on [Date of Return]. For immediate assistance, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. Happy holidays!”
44. “Season’s Greetings from [Your Company Name]! Our team is taking a holiday break to recharge and celebrate. We’ll be unavailable from [Start Date] to [End Date] and will return on [Date of Return]. If you have an urgent need, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. Wishing you a festive holiday season!”
45. “Thank you for calling [Your Company Name]. We’re currently away for the holiday season, from [Start Date] to [End Date]. Our team will be back in action on [Date of Return]. For immediate assistance, please reach out to [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. Have a joyful holiday and a prosperous New Year!”
46. “Hello, you’ve reached [Your Name] at [Your Company Name]. Our office is closed for the weekend, but we’ll be back bright and early on Monday. If you have an urgent matter, please leave a detailed message, and we’ll prioritize it. You can also find answers to frequently asked questions on our website at [Your Website URL]. Enjoy your weekend, and we look forward to serving you.”
47. “Thank you for calling [Your Company Name]. Our regular business hours are Monday through Friday. If you’re reaching out on the weekend, please leave your name, number, and a brief message, and we’ll return your call promptly when we’re back in the office on Monday.”
48. “Hello, this is [Your Name] at [Your Company Name]. I’m currently away for the weekend and will not be available until Monday. Your call is important to us. Please leave your message, and I’ll respond first thing next week. Have a great weekend!”
49. “Hello, you’ve reached the voicemail of [Your Name] at [Your Company Name]. I’m currently out of the office for the weekend. If your matter is urgent, please contact [Alternative Contact Person] at [Alternative Contact Person’s Email/Phone]. Have a wonderful weekend!”
50. “Hello, this is [Your Name] from [Your Company Name]. I’m currently away for the weekend, but your call is important to us. Please leave your name, number, and a brief message, and I’ll respond as soon as I’m back in the office on Monday. For immediate assistance, please reach out to [Colleague’s Name] at [Colleague’s Email/Phone]. Have a great weekend!”
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Commonly asked questions about professional voicemail greetings
Here are some of the most common questions people ask about voicemail greetings:
What Information Should I Include in My Voicemail Greeting?
A professional voicemail greeting should include your name, your company name (if applicable), your current availability status (e.g., out of the office, on vacation), your expected return date, and alternative contact methods such as email or an alternative contact person’s details.
It’s also recommended to thank the caller for reaching out.
Is It Necessary to Mention My Operating Hours in the Greeting?
Including your operating hours in the voicemail greeting is highly recommended for most businesses.
It informs callers when they can expect a response and helps manage their expectations.
For personal voicemail, it may be less critical but can still be informative.
Can I use a humorous voicemail greeting for a business line, or should it be strictly professional?
While humor can be used in a business voicemail greeting, it should be appropriate and aligned with your company’s culture.
It’s essential to maintain professionalism and ensure that humor does not compromise your image.
Keep in mind that it should still convey professionalism, especially for business purposes.
Is It Necessary to Change My Voicemail Greeting When I’m Out of the Office?
Yes, it’s important to change your voicemail greeting when you’re out of the office, on vacation, or otherwise unavailable. This ensures that callers receive up-to-date information about your status and when they can expect a response.
Is it a good idea to include the caller’s estimated wait time in the voicemail greeting for customer support lines?
Yes, mentioning the estimated wait time can be a helpful addition to customer support voicemail greetings.
It sets clear expectations and can improve the caller’s experience.
Should I Keep the Voicemail Greeting Short or Provide Detailed Information?
Striking a balance is key. Keep your voicemail greeting concise, but make sure it includes essential information.
You can provide additional details, like specific instructions for urgent matters or alternative contacts, if necessary, but avoid making it too long.
Is it important to have a business voicemail greeting, even for a small business or sole proprietorship?
Yes, having a professional voicemail greeting is important for all businesses, regardless of size.
It creates a positive impression and helps manage customer expectations.
What tone should I use in my business voicemail greeting?
The tone of your business voicemail greeting should be friendly, professional, and in line with your company’s brand.
It should convey warmth and competence.
If you need help, you can hire a voice actor or use a pre-recorded voice mail greeting.
Should I mention the specific department or extension in the voicemail greeting?
If your business has multiple departments or extensions, it can be helpful to mention them in the greeting to direct callers to the right place.
Is it necessary to include the company’s operating hours in the voicemail greeting?
Including your company’s operating hours in the voicemail greeting is a good practice.
It helps callers know when to expect a response and can prevent frustration.
Can I use a different voicemail greeting during holidays or special occasions?
Yes, it’s common and recommended to have a special voicemail greeting for holidays or special occasions.
It shows that your business is attentive to the season and provides relevant information to callers.
What should I do if I receive a lot of calls after business hours?
If you receive many calls after business hours, consider adjusting your voicemail greeting to provide information about your website, FAQs, or alternative contact methods.
You can also explore options for extended customer support hours.
Should I mention my email address in the voicemail greeting for written inquiries?
Yes, mentioning your email address in the voicemail greeting can be helpful for callers who prefer written communication.
It offers them an alternative contact method.
How often should I update my business voicemail greeting?
You should update your business voicemail greeting whenever there are changes in your operating hours, special announcements, or when you’re out of the office for an extended period. Regular updates keep callers informed and demonstrate professionalism.
Can I Use Music or Sound Effects in My Voicemail Greeting?
While it’s possible to use music or sound effects, it’s generally advisable to use them sparingly and professionally.
Loud or disruptive elements may be off-putting to callers. If used, ensure they enhance, rather than distract from, the message.
If your company has an audio logo or jingle, consider adding it to your voicemail greetings to strengthen the branding.
Here’s a collection of ready to use corporate audio jingles you can use.
Need background music to play alongside of your voicemail greetings?
If you’re a freelance voice over actor, you can use our music to record and sell voicemail greeting recordings to your clients.
Here are some on hold music samples that our customers used in their telephone systems:
Listen to our best on hold music (top 10 most popular).
Questions or comments?
We hope this voicemail greetings list will have you to come up with a good template for your business phone line.
Do you have any question or comments?
Post a comment or contact us for help.
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